1) Summary
We collect information you provide (such as your name, username, email address, and support messages) and information collected automatically (such as device information, usage statistics, crash logs, and location if you allow it). We use this information to provide and improve the Services, keep them secure, and support you.
We do not sell your personal information.
2) Information We Collect
2.1 Information You Provide
- Account information: name, username, and email address.
- Customer support: the content you submit when you contact us (for example, messages, attachments you choose to provide, and troubleshooting details).
2.2 Information Collected Automatically
- Device information: device model, operating system version, app version, language, time zone, and identifiers used for app functionality and security.
- Usage data and analytics: interactions with the App, feature usage, screens viewed, approximate timestamps, and performance metrics.
- Crash and diagnostic logs: crash reports, error logs, and related diagnostic data.
2.3 Location Information (Optional)
If you grant permission, we may collect location information that may be precise or approximate depending on your device settings and permission type. You can change location permissions at any time in your device settings.
2.4 Photos and Camera Content
The App enables you to capture photos and create step-by-step guides. By default, your project content is stored locally on your device. If you choose to export or share content using our Services, we will process the content you upload to complete your request.
Biometric information: We do not perform face recognition, biometric identification, or create biometric templates. We do not use your photos for marketing. We do not use your photos to train models.
2.5 Cookies and Similar Technologies
If you access web-based parts of the Services (for example, a web page associated with the App), we may use cookies and similar technologies (which may include web beacons) to keep you logged in (where applicable), remember your preferences, and measure basic usage and performance. You can control cookies through your browser settings. Note that disabling cookies may affect certain functionality.
3) How We Use Information
- Provide and maintain the Services (including account creation, authentication, project organization, exporting, and sharing features).
- Personalize your experience (such as remembering preferences).
- Improve the Services (such as understanding performance, feature adoption, and stability).
- Safety and security (such as fraud prevention, abuse detection, debugging, and protecting our users and Services).
- Customer support (such as responding to requests, troubleshooting, and communicating with you).
- Legal compliance (such as complying with applicable laws, responding to lawful requests, and enforcing our terms).
5) International Data Transfers
Your information may be processed in countries other than your own. Where required, we rely on appropriate safeguards for cross-border transfers, such as Standard Contractual Clauses (SCCs) or equivalent mechanisms.
6) Data Security
We use reasonable safeguards designed to protect information, including:
- Encryption in transit and at rest where appropriate.
- Access controls and least-privilege access.
- Regular reviews and audits.
- Backups and monitoring.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7) Data Retention
We retain information for as long as needed to provide the Services and for legitimate business and legal purposes:
- Account data: retained while your account is active.
- After account deletion: we delete or anonymize account-related data within 30 days, unless we must keep it longer for legal reasons.
- Usage analytics: retained for up to 12 months.
- Customer support content: retained for up to 6 months.
8) Your Privacy Rights and Choices
Depending on your location, you may have rights to:
- Access your information.
- Correct or update your information.
- Delete your information.
- Restrict or object to certain processing.
- Withdraw consent where processing is based on consent (such as location).
To exercise these rights, email us at aikyokzmpi3830@outlook.com. We will respond within 5 business days, subject to verification and applicable law.
9) Children’s Privacy (17+)
The Services are not directed to children under 17, and we do not knowingly collect personal information from children under 17. If you believe a child has provided personal information, contact us and we will take appropriate steps to delete it.
10) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the App or by other appropriate means. The Effective Date at the top indicates when this Privacy Policy was last updated.
11) Contact Us
Yotton Team
Email: aikyokzmpi3830@outlook.com